We love our customers, so feel free to visit during normal business hours.
Days of Operation: Seven days a week with limited availability on Sundays
Standard Event Starting Hours: 11AM-10PM (arrival/set up: approximately 30 minutes prior to event) Other times available by request.
Does The Butt Hutt Smokehouse serve weddings? other events? Absolutely, we love bringing The Florida BBQ experience to such special events!
Is there a service charge? Should I pay an additional gratuity?
There is no service charge when you hire The Butt Hutt Smokehouse to serve at most events. Gratuity can be added at clients’ own discretion.
Is there a minimum to bring The Butt Hutt Smokehouse to my event?
Yes, our minimum fee to bring The Butt Hutt Smokehouse to your event starts at $750 and can go up from there depending on menu choices, date, time and amount of people.
Do I need to provide a permit for The Butt Hutt Smokehouse to serve at my event?
If you are located in Duval/Clay/St.Johns/St.Augustine, you will not need to obtain a permit to serve your guest for catered event if we are parked on private property.
The price quotes have gone up since the last time we talked, can you honor the old prices? Unfortunately, unless a contract is signed, with the old prices, by both The Butt Hutt Smokehouse and the client we must adhere to our current prices.
How far in advance should I book The Butt Hutt Smokehouse event? We cannot always guarantee open time slots, so the sooner you book the quicker you can secure the date. Please fill out our Event Info Form so we can save a spot for you and contact you to discuss.
I have filled out the Event Info Form, does this mean I have booked the event? If not, how can I?
Unfortunately not; it is just a request. In order to secure your event you would need to sign The Butt Hutt Smokehouse Contract and pay the 50% deposit.
When is the total due?
The balance is due the day of your event and can be paid by cash, check or credit card.
Is the Deposit refundable?
The Butt Hutt Smokehouse requires a 50% deposit to secure any event.
If you you cancel your event, delivery or pickup:
30 or more days prior to the event or delivery/pickup date, the full deposit will be refunded
7 days prior to event, ½ of the deposit will be refunded
Less than 7 days prior to event, the full deposit will be forfeited.
Guaranteed Parking: Client must verify that we are allowed to park at the event location site. The Butt Hutt Smokehouse cannot drive up hills with a 15% grade or higher.
What form of payments do you accept?
The Butt Hutt Smokehouse accepts cash, checks and all major credit cards.